On 05/07/16 my wife and I made our first visit to the Denver "Action Computers" at 2890 S. Colorado Blvd., #F. We went in to see what refurbished and new computers were for sale. We lucked out this particular weekend because they had "an owner going out of town" sale. The Manager, Jeff, greeted us and asked us if we needed assistance. We told him we've seen your storefront for years, since they opened, but never came in. He told us a brief history of the store location and customer repeats. He asked us what we were interested in, which was a laptop capable of handling video editing. He pointed out three available models with different price ranges; went over the advantages of purchasing one over the other based on usage over an extended period of time.
Jeff gave us time, with no pressure to think over our decision. He attended to another customer and came back and listened to our conversation, to add a caveat of information to help us decide--he gave us more time. We told him we would come back the next day to purchase the computer we decided on.
We came back the next day, and he gave us a little more information on the three models, I was deciding between, plus on another laptop we had not looked at. The initial model I planned to purchase, I changed my mind from my initial decision; and decided on the new model shown as it would give me the best longevity and usage. The Dell model I purchased was pre-upgraded from HDD to SDD/Windows 10 by Action Computers.
The Dell was reasonable priced with the sale, plus an extra discount for being first time customers. We were pleased with Jeff's salesmanship. He was very pleasant, attentive, intuitive and encouraging toward's one's abilities--a Salesman/Manager who can read his customers effectively. I actually felt in a rare sense, as a customer being served--who was listened to directly.
Thank you, Jeff, for the curb services and all the final questions answered and technical information to the end, we never felt rushed. Frankie and Diane