I was in your "Colo. Blvd." store about 1p, earlier today. Jesse was the 'service' person who helped me. Boy did he help me!!! I thought my 'wireless adapter card' was dead. He quoted me a price for a new card which was LESS than 1/2 what I thought it would be (great start). Then he said he wanted to "just take a look" to see what was going on. After 3 - 5 minutes, & (literally) 'flipping a switch', I was back in business! No 'diagnostics', no 'new card', nothing except having my 'wireless capabilities' back!!! This is what I call "GREAT CUSTOMER SERVICE"!!! Plain old 'customer service' is, more & more, a 'lost art' these days; not so, in your store. Please put a 5 STAR recommendation in Jesse's personnel file (or something similar, if you can). Also, keep up all the GREAT WORK (like this) in your stores. You'll have customers for life (like me)!